Terms & Conditions

1. General Terms of Use

ac44 is an online gaming and sports betting platform operated for the entertainment of adult players in Bangladesh. These terms apply to all users who access, browse, or use any part of the ac44 website or mobile application. By continuing to use the platform, you acknowledge that you have read these terms and agree to comply with them and all applicable laws and regulations.

ac44 provides access to cricket betting, live sports odds, slot games, live dealer casino tables, and crash games. These products are intended for entertainment purposes only. ac44 does not guarantee winnings and makes no representation that betting or gaming is a reliable source of income. Players must be 21 years or older to participate.

2. Account Registration & Eligibility

To use ac44 services, you must register a personal account. Registration is free. You are permitted to hold only one account per person. Duplicate accounts will be closed and any balances may be forfeited. When registering, you must provide accurate, current, and complete information. You agree to:

• Be at least 21 years of age at the time of registration.
• Provide a valid Bangladeshi mobile number and email address.
• Not register on behalf of another person or under a false identity.
• Update your account information promptly if any details change.

ac44 may, at its sole discretion, refuse to open an account or close an existing account without providing a reason, where doing so is necessary for compliance, risk management, or user safety purposes.

3. Identity Verification (KYC)

ac44 operates a Know Your Customer (KYC) process to verify player identities and comply with anti-money-laundering obligations. You may be required to provide identity documents before withdrawals are processed or at any other point determined by ac44. Acceptable documents include:

• National ID card (NID) issued by the Bangladesh Election Commission.
• Valid Bangladeshi passport.
• Valid Bangladeshi driving licence.
• Proof of residential address (utility bill, bank statement — dated within 3 months).

4. Deposits & Withdrawals

ac44 accepts deposits via bKash, Nagad, Rocket, Upay, Visa, and Mastercard. All transactions are processed in Bangladeshi Taka (৳). Minimum deposit and withdrawal thresholds are displayed within the platform's cashier section and are subject to change. ac44 does not charge a fee on standard deposits, though your payment provider may apply their own transaction charges.

Withdrawals are subject to the following conditions:

• Your account must be fully KYC-verified before any withdrawal is approved.
• Withdrawal requests are processed within 1–5 business days, depending on the payment method and verification status.
• Withdrawals will only be processed to the same payment method used for the original deposit where technically possible, to prevent fraud.

5. Bonuses & Promotions

ac44 offers a range of bonuses and promotions, including welcome bonuses, reload bonuses, free spins, and cashback offers. All promotions are subject to individual terms. General rules applicable to all bonuses include:

• Wagering requirements must be completed before bonus funds or winnings derived from bonus funds can be withdrawn.
• Bonuses are non-transferable and cannot be exchanged for cash except in accordance with specific bonus terms.
• ac44 reserves the right to withdraw or amend any bonus or promotion at any time without prior notice.
• Only one bonus may be active on your account at any given time, unless explicitly stated otherwise in a specific promotion.

Any attempt to abuse the bonus system — including but not limited to creating multiple accounts to claim multiple welcome bonuses, arbitrage betting, or colluding with other players — will result in immediate account suspension and forfeiture of all bonus balances.

6. Responsible Gaming

ac44 is committed to promoting safe and responsible gaming. We provide tools that allow players to manage their gambling activity effectively. Players who feel their gambling may be becoming a problem are encouraged to use the following measures:

• Deposit limits — set daily, weekly, or monthly limits via your account settings.
• Time-out — request a temporary break from gaming for a specified period.
• Self-exclusion — request permanent or long-term exclusion from the platform by contacting our support team.

For more information on our responsible gaming policies, please visit our Responsible Gaming page. Remember: gambling is intended to be a form of entertainment, not a way to make money. Never gamble more than you can afford to lose.

7. Prohibited Activities

The following activities are strictly prohibited on the ac44 platform. Engaging in any prohibited activity will result in immediate account suspension, forfeiture of funds, and where applicable, reporting to relevant authorities.

Prohibited activities include but are not limited to:

• Using the platform for any money laundering, fraud, or other illegal financial activity.
• Registering or allowing a minor (under 21) to use an account.
• Using software bots, scripts, or automated tools to place bets or manipulate game outcomes.

8. Intellectual Property

All content on the ac44 platform — including but not limited to software, text, graphics, logos, images, and game content — is the intellectual property of ac44 or its licensed providers. You are granted a limited, non-exclusive, non-transferable licence to access and use the platform for personal, non-commercial purposes only. Specifically, you may not:

• Copy, reproduce, or distribute any content from the platform without express written consent from ac44.
• Reverse engineer, decompile, or attempt to extract the source code of any software on the platform.
• Use ac44 trademarks, trade names, or logos without prior written permission.
• Scrape, crawl, or systematically extract data from the platform.

Any unauthorised use of ac44 intellectual property may result in legal action under applicable Bangladeshi law.

9. Limitation of Liability

To the fullest extent permitted by applicable law, ac44 shall not be liable for any direct, indirect, incidental, special, or consequential losses or damages arising from your use of — or inability to use — the platform. This includes without limitation any loss of funds, data, profits, or business opportunity. ac44 does not warrant that the platform will be available at all times, free of errors, or compatible with all devices.

In jurisdictions where exclusions or limitations of liability are restricted, ac44's total liability to you shall not exceed the total amount you deposited to your account during the 30-day period preceding the claim.

10. Privacy & Data Protection

ac44 collects and processes personal data in accordance with its Privacy Policy, which forms part of these Terms & Conditions. By using ac44, you consent to the collection, storage, and processing of your personal data as described therein. ac44 uses SSL encryption and industry-standard security measures to protect your data.

• We will never sell your personal data to third parties without your explicit consent.
• Data may be shared with payment processors (bKash, Nagad, Rocket, etc.) solely for the purpose of completing transactions.
• You have the right to request access to, correction of, or deletion of your personal data at any time by contacting our support team.

11. Governing Law & Disputes

These Terms & Conditions are governed by and construed in accordance with the laws applicable in Bangladesh. Any dispute arising from your use of the ac44 platform shall first be referred to our customer support team for resolution. ac44 will endeavour to resolve disputes fairly and promptly. If a dispute cannot be resolved through our internal process, the matter may be referred to an appropriate dispute resolution body or court of competent jurisdiction.

Nothing in these Terms & Conditions shall exclude or limit any liability that cannot be excluded or limited under applicable law, including any statutory rights you may have as a consumer in Bangladesh.

12. Changes to These Terms

ac44 may update or revise these Terms & Conditions at any time. When material changes are made, we will notify registered players via their registered email address or through a prominent notice on the platform. Your continued use of the platform after the effective date of any changes constitutes your acceptance of the revised terms.

If you do not agree with any updated terms, you must stop using the ac44 platform and may request closure of your account by contacting our support team at [email protected].

13. Contact Us

If you have any questions about these Terms & Conditions, please contact our support team. We are available 24/7 in English and Bengali. Email: [email protected] (plain text — not a clickable link). Our team is based in Bangladesh and aims to respond to all enquiries within 24 hours Bangladesh Standard Time (BST, UTC+6).